Success stories of our customers

Our partners want to offer their customers more service, make textile printing more economical and open up new sources of revenue. Here you can find out how refinemate supports them in this.

How INTERSPORT Schenk halved delivery times and won new clubs with refinemate

Trusted by leading retail

partners.

.

Top stores rely on refinemate to deliver fast, scalable personalization and create memorable in-store experiences.

"refinemate gives us the ability to print textiles instantly with a simple operation. This allows us to offer our customers an instant service that sets us apart from competitors. We use this module in each of our 5 sports stores. Because of the ease of use, employees are very satisfied with the program."

Dirk Hartmann

Member of the Management Board,
INTERSPORT BEGRO

Initial situation

No options for printing on site

Each item was printed by an external
service provider

High time expenditure due to external contracting

Result

We no longer need to use external service providers for individual textiles and have thus saved time & money

Articles can now be printed independently on site

Better service performance on site, additional sales, new customers and thus higher turnover

"refinemate has enabled us to map jersey printing professionally and directly at the POS. This has allowed us to catch up in the benchmark and has saved us costs."

Marco Koch

Head of Service,
OCHSNER SPORT

Initial situation

Have worked exclusively with ready-made films supplied by service providers and could not print individually

Printed products could not be offered in line with benchmarks

Due to limited space resources at the POS, other printing solutions were unsuitable

Result

A competent store solution that we can place directly at the POS with all components

Software can be operated by any employee, as it is very user-friendly

Top service & support by refinemate

"With refinemate, we can easily meet 99% of customer requirements without the need for specialized employees."

Johannes Zachar

Head of Team Sports & Marketing,
INTERSPORT SCHENK

Initial situation

Reliance on an external provider caused high costs, delays, and dissatisfied customers

In-house production wasn’t possible due to missing expertise and dependency risks

Growth in team sports and textile printing was blocked, leaving revenue potential untapped

Result

In-house textile printing enables faster processes, 50% shorter delivery times, and higher cost efficiency

Overall order volume increased by 30% in the first year

Independence from external providers and the specialist knowledge of individual employees

FAQ

You have questions? - Here you will find all the answers.

What is refinemate?

refinemate is an in-store personalization solution that makes textile printing fast, easy and scalable - no graphics skills or special training required. It enables any store to offer instant personalization services with minimal effort and without relying on individual employees.

What types of retailers use refinemate?

refinemate is trusted by sports and fashion retailers of all sizes, from major generalist chains to specialized team sports stores and online retailers. The system is designed to easily adapt to different formats, store layouts, and operational needs.

What makes refinemate special?

refinemate automates the complex software steps of apparel personalization - from design to cutting and preparation - behind a simple, intuitive interface. It offers ready-to-use templates and workflows and has been developed in close collaboration with leading sports and fashion retailers to meet their real-world needs.

What can I achieve with refinemate?

With refinemate, you can offer real-time personalization in your store, increase customer loyalty, open up new revenue streams and reduce reliance on specialized staff - all while operating seamlessly with no service downtime.
Typical applications include fan jerseys, T-shirts & streetwear, team and club sports and workwear - maximum flexibility to meet a wide range of customer needs.

What equipment do I need to use refinemate?

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Question text goes here

Make customers smile with real-time in-store customization.

Deliver personalized products in minutes, without complexity.

Boost engagement and loyalty with interactive shopping moments.

Create new revenue streams with on-demand printing.

Request a Consultation

Free & non-binding - we’re happy to guide you.

Success stories of our customers

How INTERSPORT Schenk halved delivery times and won new clubs with refinemate

Trusted by leading retail

partners.

.

.

Initial situation

Result

Initial situation

Result

Initial situation

Result

FAQ

Make customers smile with real-time in-store customization.​

Make customers smile with real-time in-store customization.